TREDZO POLICIES
TERMS OF SERVICES
The domain name www.tredzo.in (“Site”) is owned and operated by Katyayani exports and Services. Throughout the site, the terms “we”, “us” and “our” refer to Katyayani exports and services. We offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on “WordPress”. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Terms & Conditions Payment terms
The user’s order is considered complete once he/she has made the payment by any of these modes – VISA, MasterCard, American Express, Debit Cards, Wallet, UPI or Net banking. In addition to credit card payments, for phone or email orders the user may pay by direct transfer payment net banking. Tredzo Gifts does not accept payment by cash on delivery (COD) for online personalized purchases for goods and services. All prices are in INR (Rs.). We will not process your order until we receive full advance payment for the same or as per mention on the website for that particular product .
Terms & Conditions Cancellation of order: By indicating the buyer or user’s to purchase any product or service offered on the site, the user is obligated to complete such transactions. Buyers or users shall be forbidden or banned from indicating its acceptance to purchase products and services where it does not intend to complete such transactions. Once Tredzo Gifts has accepted an order and notified the buyer or user for the same, any cancellations will be subject to 20% fees for cancellation . Sometime cancellation, on the user’s request, may not be allowed, subject to the specific terms and conditions significant to the type of goods or service purchased.
While it is the endeavor of Tredzo Gifts to provide its users updated information on prices, product descriptions and availability, Tredzo Gifts does not warrant the accuracy or completeness of the information provided on the website, as these parameters are subject to quick and frequent changes.
Terms & Conditions For Pricing
Tredzo Gifts items maximum retail price (MRP) as the distributor’s suggested retail price. It is a benchmark to compare Tredzo Gifts prices with that of other retailers and websites. However, these MRP mentioned on our website may not always be the latest one in case the distributor changes it without informing Tredzo Gifts. Thus, any reliance by the shopper on MRP while making a purchase is not the responsibility of Tredzo Gifts. These are only suggestive and may not always be updated.
Any order placed for goods and services that is listed at an incorrect price may be cancelled. This shall be despite order confirmation and payment standing. In the event the payment has been processed, the same shall be credited to the user’s account and duly informed.
Some products and goods may be limited in stock on hand and are sold on a first come, first served basis. The decision of Tredzo Gifts to supply these to a customer who orders first on a priority basis will be full and final.
Return & Refund Policy
If you are not completely happy with any product, you can return it for a 50% refund or credit (of the product purchase price) toward a different product within 15 days. We give you 15 days from the shipping date to make your final decision. If defective and faulty, these items will only be exchanged for the same product.
Tredzo Gifts only undertake returns made within the first 15 days from shipment.
Should you find it needed to return any product, it must be shipped within this 15-day guarantee period. All returned items must be in the original packaging complete with all parts and components including the warranty guarantee card and owner’s manual and show no signs of use or abuse; otherwise the return will either be refused or subject to a 50% restocking fee. Refunds are made according to product value only, excluding shipping and handling charges.
Should you decide to return your shipment, please follow the return steps and pack your return carefully to prevent damage in shipment. All returns must:
1. Send us a Return Request email mentioning your product name, product code and invoice number as mentioned on your invoice;
2. You will receive a unique Return Authorization Code from Tredzo Gifts, quote this number in all transactions with us to make a valid return and be eligible for refunds;
3. Be in the original packaging complete with all materials and stuff that originally shipped with the instrument.
Kindly Contact Us for Return and Share on Contact us Page .
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.tredzo.in (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHIPPING POLICY
We ship any domestic orders within 4-5 business days within business days of your order date.
Below are the timelines for delivery of domestic orders once the orders are shipped :-
Metro & Tier 1 cities – 2-5 business days
Tier 2 cities – 3-7 business days
Tier 3 cities – 4- 10 business days
Remote/North East / J&K – 7 -20 business days
